CUSTOMER CARE
At Aurelia Craft, our customers are at the heart of everything we do. We strive to provide not only exquisite ceramic products but also exceptional customer service. If you have any questions, concerns, or feedback, please don't hesitate to reach out to us. Our dedicated customer care team is available to assist you with any inquiries about our products, your order status, shipping, returns, or any other issues you might encounter. We're here to ensure your shopping experience is seamless and enjoyable. You can contact us via email, phone, or through our website's contact form. We aim to respond to all inquiries promptly and efficiently because your satisfaction is our top priority.
PRIVACY & SAFETY
Your privacy and the security of your personal information are of utmost importance to us at Aurelia Craft. We are committed to protecting the data you share with us. All personal information collected from our customers is used solely for processing orders, improving our website and services, and providing a personalized shopping experience. We assure you that your information is never shared, sold, or rented to any third parties. Our website employs advanced security measures to protect your data and ensure secure online transactions, giving you peace of mind while shopping with us. We continuously update and review our privacy practices to safeguard your information and comply with data protection regulations.
WHOLESALE INQUIRIES
Aurelia Craft welcomes wholesale inquiries from retailers and businesses interested in our ceramic products. We offer a range of high-quality, artisanal ceramic dinnerware and tableware perfect for retail stores, restaurants, cafes, and hotels. If you're looking to enrich your product offering with unique, handcrafted ceramics, we'd love to hear from you. For wholesale pricing, order minimums, and terms, please contact our wholesale team via email or through our website's contact form. Provide us with some details about your business and what products you are interested in so we can tailor our information to your needs. We look forward to the opportunity to work with you and bring our collection of Crafted Ceramics to your clientele.
PAYMENT METHODS
-Cash on Delivery